@MojangSupport So my sister had the Java edition on PC, she purchased the full Starter edition for $29.99 today and when she goes to download it, it has an “Install” button and it starts for a second claims it’s done but it never installed anything and loads the Java Edition
1
Replying to @ZerkcesGaming
Please have your sister send us an email at help.minecraft.net/hc/en-us/… and we'll see what we can do to help her out. Remind her to attach her Transaction ID. ^EG

Dec 15, 2019 · 3:49 AM UTC

1
Replying to @MojangSupport
Is it fine if I send it with the info? It’s my younger sister, she doesn’t have an email or any social media