There was a fix released for this issue. For more information, please see our official Minecraft Status Twitter here: nitter.vloup.ch/MojangStatus/sta… If you are still having any issues, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^CW
Minecraft Earth: Accounts reset to level 1 after playing Minecraft on PS4 have been reverted to their original level with restored inventories, Buildplates, and Ruby balances. We will grant 100 Rubies to affected players to thank you for your patience and understanding. - JS
Dec 14, 2019 · 8:59 PM UTC