@MojangSupport So I’ve played Minecraft for a long time now and I bough a skin pack and a mash up pack ( skin pack 1 and the Chinese mythology pack ) and after my download finished for the bedrock update and after I signed in ( I had a account before because of Minecraft earth )
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Replying to @MBK72513022
I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^RS

Dec 14, 2019 · 1:59 PM UTC

1
Replying to @MojangSupport
So after the bedrock update my skins disappeared. I bought skin pack 1 and the Chinese mythology pack. After the download I git the chaina pack but I didn’t get my skin pack 1. So what’s what I mean.