@MojangSupport I have Minecraft on PC (Windows 10) and I am trying to connect with someone on PS4, but we cannot connect. I know the PS4 had an update today that allowed for cross-play, so I am wondering why this is not working for us?
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I'm sorry to hear that. Please make sure both of you are running the latest version of the software available. If you're still having difficulty after that, please visit and report this issue at bugs.mojang.com/secure/Dashb… for a solution. ^RS
Dec 14, 2019 · 9:58 AM UTC