@MojangSupport I bought Switch Minecraft for my son’s birthday. It doesn’t work. “The software was closed because an error occurred.” Contacted your support email (96245) and heard nothing back. Very disappointed kiddo over here. What gives?
1
1
@MojangSupport , two weeks and no response to the support ticket I opened.
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS
Dec 12, 2019 · 12:03 PM UTC
1

