@MojangSupport After an Ipad restore, most of my worlds and purchases are here but locked. I did a request on help.minecraft.net/hc/en-us/… n°110389. It was 6 days ago, I didn't get any answer, is this normal?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Dec 11, 2019 · 6:03 PM UTC