@Cupcake_Chan_ Can you confirm which version you're trying to update? ^JP

Dec 10, 2019 · 4:19 PM UTC

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Replying to @MojangSupport
i need your help pls help me.
Replying to @MojangSupport
Yooo, so yanno the new update for ps4, I logged into a Microsoft account and stuff, and when I try and press “sign in with a Microsoft account” it says “we tried logging into ur Microsoft account, but something went wrong” explain
Replying to @MojangSupport
mine keeps telling me my account is linked to a different playstation account when i know its now