@MojangSupport I can not log-in with my old account. about 2 weeks ago I created a ticket and received a confirmation but NOTHING YET. I have given my transaction ID + e-mail... PLease assist................
1
Replying to @MartHeijnen
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Dec 9, 2019 · 11:50 PM UTC

1
Replying to @MojangSupport
It's been over 2 weeks now. Is there any update or any way to speed up the process? I want to log in onto my account and play without having to pay a new licence...