@MojangSupport I need help. I have already purchased the Java version of Minecraft for Windows, but can't log in. I forgot my password but am unable to log into the email I used as it is an old email address and has been deleted. Need to have the reset link sent to new email. Plz
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Replying to @B3autifulHat3
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT

Dec 6, 2019 · 1:41 AM UTC

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Replying to @MojangSupport
I don’t have my transaction ID. Please further assist.
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I'm sorry to hear you're having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^JR
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Replying to @MojangSupport
What transaction ID? I don't have a receipt that I paid for the game if that is what you mean. I have had the game for a long time so I don't have a receipt for it. But I know all of the information on the account to prove that it is me. So what do I do now?
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