I can't download the game after my account was migrated to Mojang without my knowledge. Can you please help me resolve this? I have original transaction ID on hand @MojangSupport . Thanks
2
Replying to @kmlkrk
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT

Dec 5, 2019 · 11:22 PM UTC

1
Replying to @MojangSupport
It's been almost a month. How much backlog do you have? Any estimate on when I will receive response?