@MojangSupport It's been 3 weeks at this point. Still nothing further on my support request. it was received November 13th.
1
Replying to @DigitalMuppet
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Dec 4, 2019 · 10:00 PM UTC

1
Replying to @MojangSupport
I’ve already received this auto reply last week.