@MojangSupport I'm having some trouble with a work template I bought it says I didn't buy it but I have the receipt in my email and the world is still saves to my device but I can't access it what should I do?
1
Replying to @Rosequa81234402
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Dec 3, 2019 · 8:21 PM UTC

1
1
Replying to @MojangSupport
Tried I never got a reply it's been month wtf
2
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^RS
1
more replies