@MojangSupport i have a Problem on my girlfriends switch edition. We baught coins to buy Texturepacks. An Terror has occured all the leftover coins are gone and our Texturepacks have been reseted so its like we never baught them. Its hatoricraft and City mod.

Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT

@MojangSupport I still did'nt receive any help or answers till today, Nintendo keep on advising me to you guys. Is there any way to help me with our Problem? All Minecoins are gone and the texture Packs i baught are not available for me any more...