@MojangSupport I am unable to login to my account and forgot my pw. I didn´t get any email from Mojang

Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL

I wrote a support ticket, but I do not get an answer about 2 weeks later. I'm afraid that I generally no longer receive emails from Mojang