@MojangSupport Please help. Wife & I finally got a new computer and she's dying to play @minecraft. Finally got into my account, says to redeem Minecraft for Windows 10 for free since we bought Java edition a while ago. Says it's out of codes and to wait. How long does this take?
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Replying to @RobPlayinGames
We're sorry for the inconvenience. If you don't see a new code in a few days, please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RS

Dec 1, 2019 · 7:31 AM UTC

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Replying to @MojangSupport
I sent an email. No response yet. Seeing lots of people with the same issue. Just send me a code, please.
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Replying to @MojangSupport
It's been nearly three weeks. No word on the email, same error on the website.