Hi @MojangSupport. A friend would restore his account. He didn’t played for 3 years and he didn’t link his account with his email address and the website doesn’t accept the connection via his in game name. What can he do to restore his account
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Replying to @Frivec_
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.

Nov 28, 2019 · 3:07 PM UTC

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Replying to @MojangSupport
He sent a mail 2 weeks ago but he got no answers. What does he have to do now ?