@MojangSupport Hi, I'm still unable to make any purchases on Bedrock through mobile. My support request number is 93985 logged on the 23/11. At least the initial message has changed from the pic I sent originally. Please help!
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Replying to @CarlBHendy
I'm sorry for any delays from us! We're working to respond to your ticket as soon as we can. Thanks for being incredibly patient! ^AS

Nov 28, 2019 · 1:29 PM UTC

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Replying to @MojangSupport @CarlBHendy
Thank you, I was able to uninstall the app and reinstall it without losing anything. I'm good. Thank you for your time.