@MojangSupport My old account got lost in the migration process. I've tried to talk with the support sending emails and a bot replies my all the time. And i'm getting really tired because of this situation. Please help.
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Replying to @Hachurui2
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Nov 22, 2019 · 4:33 PM UTC

1
Replying to @MojangSupport
The point is that i've waited for a mounth and they reply me to go to the forum. They didnt solve my problem.