@MojangSupport Hi there, logged a support ticket with you nearly a month ago, still no response other than the automated acknowledgement.
1
Replying to @Kyyanno
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Nov 22, 2019 · 4:32 PM UTC

1
Replying to @MojangSupport
Ironically I got a reply several hours after this one here from you, asking for the same info I'd input into the original help ticket. I do hope that response times are quicker now that someone seems to have the case in hand.