@MojangSupport When can i expect to get an answer on my support request? I send one the day the new support system arrived, and one 3 months before that on the old support system. I haven't been able to play for nearly a half year, because I'm not getting a respond.
2
Replying to @RenseAnd
If you don't have a number to reference, I can't check on the status. If you're concerned your request was not submitted correctly, please send us an email at help.minecraft.net/hc/en-us/… and let me know when you've done so. ^RS

Nov 20, 2019 · 9:38 PM UTC

1
Replying to @MojangSupport
I ended up submitting a new support request. My number is 90758, but I can understand if I have to wait a while, since it's a brand new request. Thanks for the help