Hey, @MojangSupport, I purchased Minecraft Java edition hours ago but it said payment wasn't successful. But when I checked my back account, I was charged four times. Can you assist, please?
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Replying to @sheenahtanPH
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Nov 20, 2019 · 5:04 PM UTC

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Replying to @MojangSupport
It's been a week. Just making sure you got my ticket.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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more replies
Replying to @MojangSupport
I send u an email with my payment information and facturation, i bought the code on old model, need help