@MojangSupport Trying to contact you guys on not recieving the email to change my password or any help from the support on the minecraft.net website. I have my transaction ID but have recieved no help ever since my request was submitted.
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Replying to @12steeler
We will try to reply as soon as possible. Thanks for your patience. ^RS

Nov 20, 2019 · 3:54 PM UTC

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Replying to @MojangSupport
Still no response and its been a month. Anybody going to do something? It's irritating how long it takes for you to respondcto tickets and i have sent multiple over the past month and half. Absolutely irritating.
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We sincerely apologize for the delay in our response. We try to respond to tickets as quickly as possible in the order they were received. That said, please send us an email at help.minecraft.net/hc/en-us/… and we'll help you out. Remember your Transaction ID. ^EG
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