Hey, @MojangSupport, I purchased Minecraft Java edition hours ago but it said payment wasn't successful. But when I checked my back account, I was charged four times. Can you assist, please?
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Replying to @sheenahtanPH
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Nov 19, 2019 · 4:22 PM UTC

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Replying to @MojangSupport
Is it possible to have a transaction ID even if I didn't receive any confirmation email?