@MojangSupport I just recognized, that there is a free version of Minecraft Windows 10 edition. So I tried to redeem my code but it says that is has been already used, but I didn't.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
Nov 18, 2019 · 8:41 PM UTC