@MojangSupport purchased MC a while ago. Every time I launch the game it crashes. Now it’s telling me I have to purchase the game again. I login to my account and it tells me I already own the game. I have never been able to play since my purchase what do I need to do?
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Replying to @MrErickElliott
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR

Nov 18, 2019 · 5:40 PM UTC