@MojangSupport How long is it going to take to get my issue resolved? I turned a ticket in on 9/30 and just saw an email today from 10/15 saying I need to turn in a new ticket because the support website/system changed. Am I going to be backlogged for 2 and a half months now?
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We recently made some changes to our support system. Please submit a new ticket here help.minecraft.net/hc/en-us/… and we will assist. Once you get a new support request number, tweet it back at as and we'll try to get back to you as soon as possible. ^RS
Nov 18, 2019 · 4:40 PM UTC