@MojangSupport my son went to play Minecraft with a friend and it said it needed an update. It was updated and when he went to play it, it started glitching out during the load. Any ideas in as much as it was working prior to the update?
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Replying to @BatallionBig
For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR

Nov 15, 2019 · 12:00 AM UTC

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Replying to @MojangSupport
Thank you but no need. Last update corrupted the game files. Did an uninstall and re-install and works fine now. Unfortunately, I have to re-install all the add-ons now that the Xbox Store is working again.