Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
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How about fixing your automated "password reset" system so it actually works? Unable to log in now for 2hrs for a game I paid you for!
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Replying to @MuckyMcfly
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR

Nov 14, 2019 · 11:45 PM UTC

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Replying to @MojangSupport
appreciate it, just wished the "forgot password" thing worked.
Replying to @MojangSupport
No reply... a week of waiting to play now.