@MojangSupport I need a refund, it doesnt work on my computer ive tried lowering the settings nothing works its crashes after 30 seconds, your website for help also doesn’t work and reloads every time i enter the language

I'm sorry to hear you're still having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^RS

Emailed on the 29th still no response, poor customer service, very poor