@MojangSupport I just tried to purchase Minecraft java my bank said the transaction went through and everything loaded as though I had.Afterwards the website said there had been a"cardinal error" and I haven't bought the game. Itappears I've payed for it but haven't got the game.
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Replying to @Specto15
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^LR

Nov 13, 2019 · 9:10 PM UTC