@MojangSupport there must be an issue with your help support. I’ve been trying to get a response from you for 3 weeks. How can I resolve an issue with minecraft iOS app. Is this the wrong link? help.minecraft.net/hc/en-us how can I get support from you?
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Replying to @anna_marie_p
That is the best way to contact us.  We will try to reply as soon as possible. Thanks for your patience. ^RS

Nov 11, 2019 · 9:17 PM UTC

1
Replying to @MojangSupport
3 weeks seems ridiculously long for such a successful company and it’s very frustrating for my daughter who has wasted her saved up pocket money for a product that isn’t working and will probably stop using minescraft completely. How long do we have to wait?!