@MojangSupport I’ve emailed a number of times in the last couple of day (since Friday) could someone please respond?
2
@MojangSupport any chance of a response as it’s now 8th November ! Not impressed with the customer service for @Minecraft
1
Replying to @janet03150078
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^PT

Nov 8, 2019 · 8:43 PM UTC

2
Replying to @MojangSupport
I have been patient, it’s now two weeks since we sent the email. my daughter has not yet been able to restore her @minecraft account on her laptop, surely 2weeks is a ridiculous amount of time for customer service to get back in touch...
Replying to @MojangSupport
Still no response or contact, how is this customer support??