Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

I’ve tried emailing with no response. I keep getting the error message username or password incorrect when I try to login and I know my details are correct. It’s like my account has gone. Even if this cannot be fixed can you at least have the decency to let me know whats wrong?