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I’ve tried emailing with no response. I keep getting the error message username or password incorrect when I try to login and I know my details are correct. It’s like my account has gone. Even if this cannot be fixed can you at least have the decency to let me know whats wrong?
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Replying to @Andrew92680323
While the Transaction ID is the easiest, there are other ways we can assist. Please send us an email at help.minecraft.net/hc/en-us/… anyway. ^JS

Nov 6, 2019 · 5:12 PM UTC

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Replying to @MojangSupport
Ok thank you very much for your reply. I will try to email again and let you know how it goes. Would it be ok if I message again on here if I don’t hear anything in the next few weeks? Thanks again.