@MojangSupport The Minecraft app has stopped working on my sons iPad, running iOS 10.3.4. Seems to have happened after latest update. Any hints for what to do? Deleting and reinstalling hasn’t worked.
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Replying to @david_stainer
Hey there! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT

Nov 5, 2019 · 8:31 PM UTC

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Replying to @MojangSupport
I did this but heard nothing back! Son tells me it’s still not working...
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!