@MojangSupport purchased minecraft in Aug 19. Have transaction id. New hard drive. Can't log on. No idea of my log in details/password. How do I find out? My son is driving me INSANE asking when I will fix it. Thanks!
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Replying to @LeahCatherineBr
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Nov 4, 2019 · 6:34 PM UTC

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Replying to @MojangSupport
Sent you an email and STILL no reply!!!!!! Come on! Paid for a product and can't use it.
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!^JR
Replying to @MojangSupport
THIS FORM DOES NOT WORK!!!! I open it, choose 'English US', tick the 'I am not a robot' box and it take me back to choose a language. I choose the language again and it asks me to say I am not a robot. PLEASE ADVISE!! Do you not have a contact email???