@MojangSupport I need help with parental control because we don't own a credit card, is there another way I can access realms?

Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^RN

@MojangSupport i bought the game years ago with a prepaid card that i do not have anymore. i'd be happy to provide other proof of ownership