@MojangSupport weird bug. My realm (bedrock) has a texture resource pack that I never installed overriding the texture packs I was previously using, regardless of loading order. Considering that I’m paying for the realm, I’d like a response. Ty
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Replying to @evilcucaracha
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Oct 31, 2019 · 3:25 PM UTC

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Replying to @MojangSupport
I am seriously considering not renewing my realm subscription. Has any progress been made on my ticket?
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
Replying to @MojangSupport
Not sure what you meant by transaction ID, but I submitted a request, 66250