@MojangSupport I tried to make the purchase of Minecraft java edition for pc but when I inserted my credit card data and gave him a purchase I got an error on the page that told me to verify my data and that the purchase could not be made.
2
Replying to @ZaulusGAMING
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JS

Oct 31, 2019 · 3:20 PM UTC

1
Replying to @MojangSupport
Several days have passed and in that email they don't give me an answer.
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience!