@MojangSupport I need a refund, it doesnt work on my computer ive tried lowering the settings nothing works its crashes after 30 seconds, your website for help also doesn’t work and reloads every time i enter the language
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Replying to @AsaWright8
I'm sorry to hear you're still having trouble. If you can't submit a request via our help site, please reach out to us via email at support@minecrafthelp.zendesk.com. ^RS

Oct 29, 2019 · 3:55 PM UTC

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Replying to @MojangSupport
Emailed on the 29th still no response, poor customer service, very poor
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
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more replies
Replying to @MojangSupport
i have emailed