Dear @MojangSupport I have sent an email about @minecraft to <support@minecrafthelp.zendesk.com> more than a week ago. The only thing I have heard back so far is an automated email stating you have "a bit of a backlog". This is no way to treat your fans! When can I expect help?
3
2
Replying to @Writser1
We try to reply as soon as possible. Thanks for your patience. ^JS

Oct 28, 2019 · 4:23 PM UTC

2
5
Replying to @MojangSupport
Any indication how fast that is? Would be good to at least know if I can expect an answer within a week, month, year?
Replying to @MojangSupport @Writser1
Yes how long is that usually? I'm sitting here with a game that I've paid for that we can't even use because of some glitch or whatever on your end. Seriously just need my password reset!