@MojangSupport how can I contact you through email? I need help due my transaction ID is not working. Skrill sent it to me, I'm trying to use it like a gift code but it's not working. I bought the game in 2012

Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CW

Hello, almost 1 week since I opened the ticket and no answer from support. Support request 38257. Could you help me with this pls?