@MojangSupport I need help - an in app purchase is not downloading. Ipad 3, minecraft PE marketplace purchase.
2
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^CW
1
Yes I did that and the marketplace faq refers me to iTunes - who refer me back to @MojangSupport - so I’m trapped in a loop. - I spent £3.99 on a purchase - it stubbornly won’t download on my iPad - the coins aren’t added to my account - the app hangs/crashes - I need a refund...
1
Please help. Your website sends me on a loop. (See above). As far as I’m concerned you’ve stolen £4 from my 9yo son and we want it back.
1
Replying to @csefi
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT

Oct 16, 2019 · 9:42 PM UTC

3
Replying to @MojangSupport
Yep - I did that and nobody has ever responded
1
Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^JR
3
more replies
Replying to @MojangSupport
I've done this. About 4 times. Sort it out.
Replying to @MojangSupport
@mojang @mojangsupport enjoys stealing money off 9yo children.