@MojangSupport Below is an email I received. Is this ticket still open to be responded to or am I having to make another ticket and wait even longer response because of the move? puu.sh/EsYJi/7e4626f533.png
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Replying to @Lil_Tetsu
We try to respond to inquiries as fast as possible. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID.^RL

Oct 15, 2019 · 10:34 PM UTC

1
Replying to @MojangSupport
Um, so this did not answer my question. I asked if my ticket was still active?