@MojangSupport Hello, I received an Email this morning stating that I should try various links to solve my issues- links that dont pertain to my issue, or I should resend a support ticket. Is this real? I've waited almost 2 months for a response and I'm told to resend a ticket?
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Replying to @MisterSweeeeet
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist if you're still experiencing issues. Remember to attach your Transaction ID should you have it available. ^PT

Oct 15, 2019 · 6:37 PM UTC

1
Replying to @MojangSupport
did you read my tweet? I sent a ticket 2 months ago. what happened to that ticket?