@MojangSupport how can I contact you through email? I need help due my transaction ID is not working. Skrill sent it to me, I'm trying to use it like a gift code but it's not working. I bought the game in 2012
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Replying to @vanthort
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CW

Oct 11, 2019 · 3:40 PM UTC

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Replying to @MojangSupport
Hello, almost 1 week since I opened the ticket and no answer from support. Support request 38257. Could you help me with this pls?
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I'm sorry you haven't received a response yet. We will try to reply as soon as possible. Thank you for your patience. ^RS