@MojangSupport Recently, my friend and I were trying to log onto Minecraft realms but where unable to. When you click on the realm it says it is loading the resource packs, then it comes up with a message telling us that we are unable to connect to the world.
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Replying to @TrevorS72880945
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT

Oct 10, 2019 · 5:53 PM UTC