@MojangSupport I need help - an in app purchase is not downloading. Ipad 3, minecraft PE marketplace purchase.
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Replying to @csefi
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^CW

Oct 2, 2019 · 2:11 PM UTC

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Replying to @MojangSupport
Yes I did that and the marketplace faq refers me to iTunes - who refer me back to @MojangSupport - so I’m trapped in a loop. - I spent £3.99 on a purchase - it stubbornly won’t download on my iPad - the coins aren’t added to my account - the app hangs/crashes - I need a refund...
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Please help. Your website sends me on a loop. (See above). As far as I’m concerned you’ve stolen £4 from my 9yo son and we want it back.
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