@MojangSupport help
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I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^FX
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I’ve been trying to purchase Minecraft for my Mac for about 4 months now and each time I get and error code saying that the payment has failed. I’ve gone through all of the trouble shooting that’s offered from the website but still none of it has helped me.
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Is there anything you can do to help me?
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Replying to @Sartan_music
For information and help with the Marketplace, please see our article at help.mojang.com/customer/por… ^SK

Sep 24, 2019 · 10:16 PM UTC

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Replying to @MojangSupport
This doesn’t help me
Replying to @MojangSupport
All I’m trying to do is purchase the full version for my Mac but nothing has been offered to me by you guys that genuinely helps me