Not related to Realms but for the last 4 days I've been trying to login to my Minecraft account and tried to reset my password and contact customer support but haven't received any help.
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^TP
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It’s over 24 hours later and my realm is still down. Everyone else’s realm seems to have been brought back except mine and it’s a little ridiculous. Contacted support who sent me one email about FAQ articles I’ve already read and ignored my replies. Getting fed up with this
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For help with realms connection issues on Minecraft PC/Java Edition, please visit help.mojang.com/customer/por… ^km
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Not sure where to post this. I bought my kids the Java version, but apparently I was supposed to buy the Windows version. What do I know? Can I transfer it, or cancel and re-buy? Please advise.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^CD
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The problem you've described sounds like a temporary issue (help.mojang.com/customer/por…). Please try again later. ^CW